Service Area

Our Service Area | Best In Show

If you’re looking for high-quality heating and cooling services in Johnson City, TN, or any of the surrounding communities in our service area, our team at Best In Show has you covered. We have a strong reputation for providing professional service and handling even the most challenging HVAC issues, so you can feel confident your system will be running smoothly. Whether you need a small repair or a full replacement, we’re available to get the job done right.

Proudly Serving Johnson City & Surrounding Communities

We provide service to a range of towns and cities near our office in Johnson City. Here’s a list of the communities we serve:

Jonesborough
Gray
Kingsport
Elizabethton
Piney Flats
Bluff City
Limestone
Telford
Bristol

Complete HVAC Solutions in the Johnson City Area

We offer a full range of HVAC services for homes and businesses throughout our service area. You can count on reliable service with long-lasting results every time you work with us. Here’s a list of our services:

AC Repair
When your cooling system stops working, it can make your home uncomfortable fast. We’ll troubleshoot the issue, repair damaged parts, and get your system back to delivering steady cooling. Our goal is to restore comfort while extending your unit’s life.

AC Installation
An outdated AC can’t keep up with the summer heat. We’ll help you choose and install a unit that fits your home’s needs and saves energy. You’ll notice better cooling and fewer breakdowns.

Heating Repair
Cold air coming from your vents is a sign that something isn’t right. We’ll identify the problem, whether it’s electrical, mechanical, or airflow-related, and fix it quickly. Safe, effective heating is always our focus.

Heating Installation
Replacing an old heater is one of the smartest investments you can make. We’ll install a modern system that provides steady warmth with less energy use. It’s comfort you’ll notice every winter.

HVAC Maintenance
Skipping maintenance often leads to higher bills and unexpected repairs. We’ll inspect, clean, and adjust your system to keep it running strong. Regular care helps maximize efficiency and lifespan.

Commercial HVAC Services
Large-scale systems need expert attention to stay reliable. We’ll install, repair, and maintain commercial units to keep workplaces comfortable and productive. A well-kept system supports both staff and customers.

Ductwork Installation & Repair
Poor ducts reduce efficiency and increase costs. We’ll repair leaks or install new ductwork so air moves evenly through your home. Strong ducts mean more consistent comfort.

Ductless HVAC Services
Ductless units are a flexible solution for homes without central ductwork. We’ll install and service them to provide efficient heating and cooling for specific spaces. They’re quiet, compact, and easy to use.

Heat Pump Installation & Repair
Heat pumps handle both heating and cooling, making them versatile year-round. We’ll repair your existing unit or install a new one that fits your home. These systems are efficient and reliable in our climate.

Air Handler Installation & Servicing
Without a working air handler, your HVAC can’t move air properly. We’ll install or repair these units to keep your system efficient and balanced. Better airflow means better comfort.

Air Cleaner Installation
Cleaner air supports better health and comfort at home. We’ll install advanced air cleaners that trap allergens, dust, and pollutants. It’s a smart way to improve indoor living.

Mini Split Services
Mini splits offer heating and cooling for individual rooms or additions. We’ll install or repair them, so you have targeted comfort wherever you need it. They’re efficient and easy to manage.

Germicidal Light Installation
Germicidal lights stop mold and bacteria from growing inside your HVAC. We’ll install these lights to improve both system performance and indoor air quality. It’s a small upgrade with a big impact.

Thermostat Installation & Repair
A thermostat that isn’t working right can waste energy and reduce comfort. We’ll repair or replace yours so you can control temperatures easily. Smart models also give you remote access and scheduling.

Indoor Air Quality Services
Poor indoor air can affect health and comfort. We’ll provide solutions to balance humidity, improve ventilation, and filter pollutants. Cleaner air makes your home feel fresher every day.
Learn more about our services today.

Why Choose Us?

When it comes to HVAC service, you deserve a team you can rely on, and that’s what you’ll find with us. We’ll handle your HVAC repairs or installations with care, precision, and a focus on your comfort from start to finish. Since 1984, we’ve worked hard to earn the trust of our customers by delivering solutions that last. Here’s what sets us apart:

Honest pricing with no surprise charges
A “Done Right” guarantee for peace of mind
Courteous technicians who respect your time and your home
A proud, locally owned business committed to our community

HVAC Financing Options

Large HVAC projects don’t have to wait until your budget catches up. At Best In Show, we’ve partnered with GoodLeap and Synchrony to provide flexible financing options that make heating, cooling, and air quality upgrades easier to manage. No matter where you are in our service area, just reach out and we’ll give you all the information you need.

Get in Touch with Us Today

When you need proven HVAC services for your home or business, you can count on us at Best In Show to get the job done right. We proudly serve Johnson City and a wide range of surrounding areas, keeping you safe and comfortable all year long. Call us today to schedule an appointment, and we’ll take care of the rest.

Frequently Asked Questions

Here are some common questions we hear about our HVAC services. If you don’t see yours, get in touch and we’ll provide you with an answer.

How long does an HVAC installation usually take?

Most installations take about a day, but larger or more complex projects may take longer. Our team will walk you through the timeline before we begin. The focus is always on doing the job right, not just quickly.

What’s the best way to improve indoor air quality?

Air cleaners, humidifiers, and proper ventilation all play a role. We’ll recommend solutions based on your home’s needs and your health concerns. Cleaner air supports comfort and well-being for your family.

Do heat pumps work well in cold climates?

Yes, modern heat pumps are built to perform even when temperatures drop. They’re efficient in both heating and cooling, making them a strong year-round option. In extremely low temps, they can work alongside other systems.

How do I know if my ducts need repair?

Signs include uneven heating or cooling, higher energy bills, and weak airflow from vents. Damaged ducts may also create unusual noises when your system is running. A professional inspection will confirm the problem.

Should I repair or replace my old HVAC system?

If your unit is over 12 years old and repairs are frequent, replacement is often the smarter choice. A new system saves money on energy and reduces breakdowns. We’ll help you weigh the options based on cost and performance.

Can ductless systems heat and cool?

Yes, ductless units can handle both heating and cooling, making them versatile year-round. They’re especially helpful for additions or areas where ducts aren’t practical. Many homeowners appreciate the flexibility they provide.

What happens if I skip regular HVAC maintenance?

Skipping maintenance often leads to breakdowns, higher bills, and shorter system lifespan. Small issues go unnoticed and turn into bigger, costly repairs. Regular service keeps your system running smoothly.

How do germicidal lights help my system?

Germicidal lights stop mold, bacteria, and other contaminants from spreading inside your HVAC. This improves air quality and helps your system operate more efficiently. It’s a simple installation with long-term benefits.

What size HVAC system do I need?

The right size depends on your home’s square footage, insulation, and layout. We’ll perform a load calculation to recommend the correct unit. A properly sized system prevents energy waste and uneven comfort.

Contact Form

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Schedule Your Service Today!

Booking a service with Best In Show is quick and easy. Simply reach out to our team, choose a time that works for you, and let us handle the rest.

Prizewinning Praise

Hear What Real Customers Are Saying!

Jim Searles

First not sure what's going on here. They installed our system under the name Newman Air but now show as Best in Show HVAC. These guys are the politicians of HVAC. When they are campaigning for your vote, they make all kinds of promises about no HVAC bills for the next 10 years. The technician diagnosed then the guy in the regular car and the button down shirt with the logo shows up and makes the sale. He is the politician with all the promises. Then something goes wrong... After two weeks. They already have your vote so then it becomes it is part of the system they didn't put in. For us it was a damper. They were going to get us a bid to fix it. Three weeks later I had to chase them down. They are awful at communicating. $465 to put the damper in. Didn't feel right... It feels shady. Asked for a call from Angela the owner, still waiting for that. Been a week now. Would have thought for $10k+ you'd think you would check these things to make sure they are functioning. You had no problem selling my the duct work for $350 extra on the install. Well I have no choice but to have you do my warranty work for the next 10 years although I'm sure it won't be a covered part. Hopefully I can save someone else the headache and frustration. Choose a different vendor... One that follows thru with their promises and get everything in writing from Slick Would that shows up in the car.

Harrison Family

Adam was knowledgeable and friendly. He wore booties and cleaned up after himself. He arrived within his time window and got us up and running quickly. Pricing was quite reasonable.

Patrick Waters

Our AC went out and Newman’s was able to send someone the same day. Brandon was very nice and extremely knowledgable. Not only was our AC fixed quickly, he set two new upgraded thermostats and made us aware of how to transfer our warranties on the heat pumps over to us. Very reasonably priced. Thank y’all very much.

Very pleased with the work done by Newman Air. The pricing is very good compared to the area's similar companies. We will certainly continue to call Newman Air with all of our HVAC needs. Thank you!

Robert Harris

Service technician was very meticulous and thorough and he gave me a lot of confidence in the repair. Office manager also helped me out when we were in a bind without ac. Honest and caring people, both of them. I imagine the rest of their company is similar, would recommend to anyone with hvac needs. Thank you.

Joshua Shortridge

Recently purchased a unit from Newman and was satisfied from the very beginning! The gentleman that came to our home was very knowledgeable and friendly and gave us a great price on everything! Their timing for installation was perfect to fit our needs, the hvac technicians that arrived day of install we’re also very knowledgeable and friendly and they worked very well and went above and beyond for my family and I, and made sure if we needed anything or had any problems just to give them a call! I will definitely be recommending Newman to everyone that has any hvac needs!

Anya Combs

We had a pretty tricky project with our new house. We had called several other HVAC companies in the area, and most of them weren't even willing to take on the situation at hand. Out of the 2 that were, Newman's was the most helpful and fairly priced.

The guys in the office that helped plan and set the quote, James and Brian, were very easy to communicate with and super open to hearing our thoughts when it came to how to install a new unit with the existing duct work.

Gary, Chad, and Eli were super efficient and got the work done quickly and well despite the elements being against them. (It was very wet and cold out. 🥶)

We are super appreciative of the help of the whole team at Newman Air and will definitely be recommending them to anyone in need!

melissa oneal

I recently had my HVAC system serviced by Newman Air, and I couldn’t be happier with the experience. From the moment I called, their team was friendly, professional, and quick to respond, Literally the same day! So yes I will absolutely recommend.

James Dickson

New service H-VAC. The boys were on the job and got it done in 4 days. I would highly recommend Newman air for your H-VAC service. I know if i have any problems I'll definitely will call them, you should too.

Michael Dotson

I had an excellent experience with Newman Air from start to finish. Scheduling was easy, communication was clear, and the technician arrived on time. The technician (Alex) was extremely professional, courteous, and respectful of my home. They took the time to explain the issue, answered all of my questions, and completed the work efficiently and thoroughly. Everything was left clean and in perfect working order. I truly appreciate the high level of service and would highly recommend this company and technician to anyone in need of HVAC services.

Angela Longo

I highly recommend Newman Heating and Air for your HVAC needs. They are courteous, prompt, professional and fair priced. I’ve used them for years and they have never disappointed me!

Jeff Turner

Our heat went out during the night and I called Newman's in the morning. They had a technician at the house with in an hour and he repaired the unit. Newman's staff was very professional and efficient. It was a great experience

Sandy Hoyle

Their tech, Alex, came out to evaluate my heating system and was most helpful. He set the Ecobee for me and offered excellent information. As well as assuring me my system is in good condition!

Casey Raulerson

Woke up to no heat and water underneath my furnace. I asked a friend for suggestions and they recommended Newman Air. So I called @7:30am and the lady who answered was so helpful and she worked me in this morning before another job. The techs were Brandon and Steven they were very polite and professional. Come to find out the people who put in the furnace hadn’t glued the pipes together. The pipes leaked on electrical parts and they had come apart and that caused the unit to shutdown. Luckily the leaks didn’t cause any permanent damage. It took about an hour to clean out the water, glue the parts together, and reassemble. The price was great! I would definitely recommend them to anybody who has a problem with their HVAC.

Cheryl

Jake, who is always cordial and professional, arrived in a very timely manner. He assessed my heating problem, quickly made the necessary repairs, briefly monitored and determined that everything was in good working order. I've been a Newman's customer for years and I highly recommend them!!

Diana Orellana

Alex Johnson has been at my residence twice now and I have to give him a huge shoutout! He’s courteous, educated, and super helpful. On his first visit he showed me how to use my thermostat (never had one before) and it even encouraged me to read the manual. He’s great at what he does.

john car

Prompt, courteous, and professional service at a fair price. Very knowledgeable, thorough, and friendly technician. Extremely clean and neat. We will use them again for our next service and for any repairs that might be needed. Great experience overall
Thanks!

Kayla Nichols

We worked with Newman Air to diagnose an issue we were having with a ~10 year old system. We tried some fixes first but ultimately had them install a new system. The technicians did great work, and the office staff were friendly and helpful. They gave us an estimate with multiple options and had great financing options, and they were able to schedule the install within a week of us approving the estimate. I'd recommend them to anyone!

David Nevue

I was very impressed with the care given to my whole-house humidifier install... the tech who came out to do the job was the same tech that came to do the quote initially. I could tell that he cared about his work and went out of his way to make sure everything was done exactly right. Bottom line, it was obvious to me that the quality of work, along with the equipment reliability, mattered.

Kimberly Simmons

I had to have a coil replaced in my unit upstairs. They ordered my part promptly and scheduled service as soon as possible. The repair men were very skilled, friendly and respectful. They worked hard until everything was running perfectly. I will definitely use them again and spread the word.

Nic Nirvana

I had a 15 y.o. 2.5 ton AC & 30+ y.o. gas furnace that needed to be replaced. I called one of the big outfits in town & they gave me a quote (2.5 ton) but insisted that I needed all the duct work replaced too.

I called Newman & they said they could fix the duct work, replace the AC with a new 3 ton unit & a new furnace for $4K less than the other quote. The salesman Brian was prompt, attentive & thorough...he actually spent quite a bit of time in the attic inspecting the ducts.

Long story short, the new AC works excellent, easily reaching any set point & holding it effortlessly. The old unit struggled to get to 76 on hot days & ran constantly. The new furnace comes on & makes heat but I won't have a chance to thoroughly assess it until Fall/Winter. I suspect that my power bills will be substantially lower.

Gary, Chad & Eli did a great job with the install. Overall, I would summarize the new Daiken system by saying "quiet comfort"...it works great!

Cathleen Bradshaw

I was very impressed with, James, who they sent to look at what needed to be done. He was very knowledgeable,was willing to answer any questions, and explain things in detail.

I had a unit replaced in a condo. The crew showed up promptly, got the new unit installed in the same day. Great Job!

I'm also having them do a full install, ductwork and all at another house I own. The crew, again, showed up promptly. I'll update the post when they get done. So far they're doing great. They guys are really friendly.

Keith Reece

I have nothing but praise for Newman Air. I called 8:00am and they told me it would be late in afternoon ,got a text saying they were on their way at 11:30am . Mike was the technician and he was very polite and knowledgeable. He diagnosed the problem and had it fixed within an hour. The charges were nothing to what I expected. If you have a/c or heat problem I highly recommend Newman.

Kelby Moore

I called Newman Air and spoke with a super friendly and helpful person on Friday. I was able to get an appointment the following Monday. Jake showed up on time and expertly and quickly diagnosed the problem with our cooling system. Jake was super easy to talk to and was professional in his conduct the whole time. We had time while the coils were deicing for small talk which I thoroughly enjoyed. Newman Air should be proud to have Jake on their team. Because of him Newman Air has earned our trust and consequently our business and we look forward to being their customer.

tony semik

I rarely give reviews but I was so pleased with Newman Air that I had to. Our A/C went out during one of the hottest stretches of the summer. I called the service we usually use and they couldn't get out for 5 days. The same with several others. Finally called Newman and they were able to get someone out the next day. The tech actually showed up a bit earlier than was scheduled, which was a plus, and was totally professional. I told him the symptoms, he said he probably knew what the issue was, checked the capacitor and 10 minutes later our A/C was back in business. Couldn't recommend them more highly.

Megan Kell

This was our first time using Newman Air. We scheduled our Spring service and they did a fantastic job. Alex was out technician. He was very thorough and polite. He took the time to explain everything to us and answered all our questions.

Next Step

Schedule Your Service Today!

Scheduling with Best In Show is simple—contact our team, pick a time that works for you, and we’ll take care of the rest.